ADVISORY SERVICES
Our advisory services focus on building the critical infrastructure and behavioral elements needed to support a transformative culture. By adopting your mission, we provide unique solutions to meet your unique challenges. If your organization is early in its transformation journey, our expert advisors partner with you to focus on developing critical infrastructure elements such as leadership engagement, project selection processes, skills development plans, benefits realization processes, project management mechanisms, and more. If you are in the midst of your transformation journey, our expert advisors can assess your existing efforts and partner with you to enhance and improve these critical infrastructure elements to boost and expand your activities. Or if you are looking for experts to lead and execute continuous improvement projects to meet immediate needs to tackle pressing problems, our highly skilled team is here for you.
Our Most Requested Packages
Transformation Jumpstart
Description
Designed for organizations early in their transformation journal that need to build the critical infrastructure needed to support a successful transformation initiative.
Duration
2–4 days onsite depending on an organization’s size and needs. Option to incorporate monthly virtual support in 3-month increments.
Learning Objectives
Our team members will partner with you to establish:
- Project selection processes
- Methodology and tool alignment
- Training strategies and practitioner selection
- Certification processes
- Reward & recognition mechanisms
- Communication plan
- Change management approach
Transformation Assessment
Description
Designed for organizations in the midst of their transformation journey who are looking for a partner to assess the efforts thus far and provide recommendations on how to boost results.
Duration
2–4 days onsite depending on an organization’s size and needs and 1-2 days virtually to develop findings and recommendations.
Learning Objectives
Our team combines qualitative and quantitative methods to evaluate:
- Link to organizational strategies and objectives
- Leader engagement
- Practitioner development
- Project results
- Reward & recognition mechanisms
- Sustainment activities
Project Coaching
Description
Designed for organizations who have begun their transformation journey and are looking for a partner to boost project success.
Duration
Project coaching support can be provided onsite, remotely, or a combination of both.
Green Belt Coaching (per person)–10 hours; scheduled and billed in increments of .5 hours; hours must be used within a 9-month period.
Black Belt Coaching (per person)–20 hours; scheduled and billed in increments of .5 hours; hours must be used within an 18-month period.
Additional coaching can be provided at an hourly rate. Coaching is scheduled and billed in increments of .5 hours.
Learning Objectives
- Enhance the technical, facilitation, and project management skills of newly trained performance improvement practitioners (Green Belts, Black Belts, Lean practitioners)
- Accelerate project completion time frames (typically within 6-9 months) and certification rates (90% or better with current clients)
- Boost project results by quantifying benefits (ROI)
Leader Coaching
Description
Designed for organizations who are in the midst of their transformation journey who need to develop transformational leadership skills amongst your leaders.
Duration
Leader coaching support can be provided onsite, remotely, or a combination of both
Per person–2 hours monthly with a minimum of 6 months. Hours must be used within a 12-month period.
Additional coaching can be provided at an hourly rate. Coaching is scheduled and billed in increments of .5 hours.
Learning Objectives
- Develop servant leader actions and behaviors to support transformation activities within their organizations
- Learn to see their organizations as value streams
- Establish skills and mechanisms to manage their organizations
- Establish and utilize leader standard work
- Develop coaching skills
Kaizen Facilitation
Description
Designed for organizations who are early in, or in the midst of their transformation journey and are looking for a partner to lead improvement through Kaizen events.
Duration
3–5 days onsite depending on the scope of the Kaizen event and 1–2 days virtually for prework and follow-up.
Learning Objectives
Our skilled facilitators will partner with your team to:
- Plan the event – develop a charter, agree on scope, identify team members, and plan logistics.
- Conduct the event – deliver just-in-time training, lead the Kaizen team through current state analysis, root cause analysis, and development and implementation of countermeasures.
- Follow-up after the event – ensure completion of countermeasures, measure results and quantify benefits and closeout event.
Team Facilitation
Description
Designed for organizations that are looking for a partner to facilitate team–based events such as strategic planning, process mapping, problem-solving, and solutions.
Duration
1–5 days onsite depending on the scope of the team-based event and 1–2 days virtually for prework and follow-up.
Learning Objectives
Our skilled facilitators will partner with your team to:
- Plan – develop agendas, select methodologies, and plan logistics.
- Lead – facilitate team discussions, decision-making, and completion of objectives.
- Document results – capture key decisions, outcomes, and develop appropriate deliverables (i.e. process maps, SWOT analysis, gap analysis, etc.).
Expert-Led Process Improvement
Description
Designed for organizations that have a crucial operational problem and need expert resources to tackle their challenges.
Duration
Varies depending on the scope of the project and includes onsite and virtual support. Support is provided in daily or hourly increments.
Learning Objectives
Our expert Master Black Belts will lead your team through Lean Six Sigma methods to:
- Define the Problem— understand the background, context, and scope of the problem, quantify the impact of the problem, identify the business process inputs and outputs, assess customer requirement (Voice of the Customer), assess stakeholder needs and develop a communication plan, and develop a project plan.
- Measure the Problem— collect process data, develop detailed process maps, assess process variation, and establish process capability against customer requirements.
- Assess Root Causes—apply qualitative and quantitative tools to identify and narrow root causes contributing to the problem.
- Execute Improvements— develop and narrow solutions, develop implementation plans, execute solutions and measure results (includes financial benefits).
- Sustain the Gains—establish control mechanisms and document project results.
Map Key-Value Streams
Designed for high-growth organizations that need to optimize core operational processes to better serve a growing customer base.
**Note: This package can be combined with Kaizen Facilitation, Expert-led Process Improvement, or Project Coaching.
Duration
2–5 days onsite depending on the size of the organization and scope of operational processes, and 1–2 days virtually for prework and follow-up.
Learning Objectives
Our expert advisors will partner with your operational leaders to:
- Develop value stream maps for core operational processes
- Assess value stream maps to identify areas for improvement
- Prioritize improvement opportunities and develop action plans
Establish Consistency in Core Operations
Designed for high-growth organizations who need to establish consistency in core operational processes to better serve a growing customer base.
Duration
Varies depending on the size of the organization and scope of operational processes. Includes onsite and virtual support. Support is provided in daily or hourly increments.
Learning Objectives
Our expert advisors will partner with your operational leaders to:
- Develop detailed process maps for core operational processes
- Observe front-line personnel conducting daily tasks, noting the sequence of activities and safety and quality elements.
- Develop standard work documentation to include a sequence of activities and safety and quality requirements.