I recently taught a group of individuals from various business units of a service organization about how to facilitate teams through continuous improvement efforts, known as Kaizen events. It was during this session that I was reminded that having the technical skills of conducting continuous improvement activities are usually not as difficult, but the people-related … Read More
Happy New ’Year in Review’ for Your Organization’s Performance Improvement Efforts 2018 is here, and we hope it will be a wonderful year for all our customers, partners, colleagues and friends!I hope everyone took some time to wind down, enjoy time with family and friends, and reflect on the past year personally and professionally over … Read More
Welcome to the first blog post after launching our new website! We’re very excited to introduce our enhanced website with more detailed information about our services, our team members, and our approach. We will also use our website to provide performance improvement leaders and professionals with resources such as tools, tips, and methodologies to enhance … Read More
One of my favorite shows for the past few years has been Shark Tank (airs on ABC). Admittedly, I don’t watch the most current shows as they air, taking but take full advantage of the DVR to record recent episodes. While the ‘Sharks’ provide much entertainment through their humor, criticism, sincerity, and downright crassness – … Read More