Blog
Lean to the Rescue
For many small and midsize organizations with a few hundred up to a few thousand employees, COVID-19 has jolted businesses in unforeseen ways. This pandemic has forced us into a deluge of change, from keeping people and customers safe, managing supply chain issues,...
Building Trust Within Your Remote Team
New LinkedIn article: "Building Trust Within Your Remote Team" For the past several weeks, many of us began working from home (or WFH). For some of you, working in remote environments has plunged you into a realm of the unknown. However, for many, WFH has been the...
Lessons from Mister Keating
With the onset of streaming services for movies, there are a plethora of movie choices available to be watched at any time. As an Amazon Prime customer, our family occasionally enjoys watching an older movie or TV show in an attempt to share (or relive) pop culture...
Are You Working on the Right Projects?
If your organization is getting started with continuous improvement or has been on its journey for the past several years, a common success factor remains—valid project selection (see last month’s blog for more success factors and how to assess your progress). There...
Tell Your Transformation Story
When I think of storytelling, I think of autobiographies and biographies that tell a life story. However, over the past few years, I learned that storytelling has a broader purpose in transformation efforts and is a critical component of process improvement work....
A Model to Assess Performance Improvement
Happy New ’Year in Review’ for Your Organization’s Performance Improvement Efforts 2020 is here, and we hope it's a wonderful year for all our customers, partners, colleagues and friends! I hope everyone took some time to wind down, enjoy time with family, and...
Create a Consistent Coaching Style
As a follow up to “What Makes an Effective Coach,” I will build on the tips presented in the previous blog to create a more consistent coaching style. Initially, I approached coaching relationships with no formal method or technique, other than to be a good listener...
What Makes an Effective Coach?
Over the past five years, I spent over 60% of my time coaching performance improvement leaders and practitioners in their organizations. The purpose is to boost organizational transformation through team-based problem-solving. In these relationships, I intend to...
Effective Teams…To Be or Not To Be
I recently taught a group of individuals from various business units of a service organization about how to facilitate teams through continuous improvement efforts, known as Kaizen events. It was during this session that I was reminded that having the technical skills...
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